You can check product warranty through:

  1. Warranty card inside your package
  2. Under tab Specifications on product page

You can directly contact or send your product to its Warranty Center following the address on your Warranty Card; or you can also send it to Regenerasia office and we will help you transfer it to the Warranty Center.

However, we would suggest you send the product directly to its Warranty Center for a faster process.

Please check your Warranty card (inside your package) for the contact and address of your Warranty Center.
If your item is within warranty duration, we will process your repair request in accordance with our supplier. It takes about 30 days depending on each supplier.
If your product is within warranty duration and is damaged by mechanical or electrical systems, you don’t have to worry about the repairing cost. We will cover it.
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